Terms of service

Welcome to Sigmera Wellness. These Terms provide the terms and conditions for accessing and using our website, goods and services. Accessing or using the website implies acceptance of these Terms as well as Privacy Policy.

1. Access and Account

· You must be eligible to access and use our website and services.

· You should supply your personal data like your full name, your email address, billing details, payment and shipping addresses when ordering goods.

· You must provide correct, current, and accurate information.

· You will be in charge of ensuring security of the login details for your account.

· Your account shall not be sold, transferred or given to other parties.

2. Our Products

· We strive to ensure accuracy of our product descriptions, photos and data.

· The appearance of product colors may differ because of your device settings.

· Product descriptions, prices, availability and quantities are subject to changes from time to time.

· We may discontinue the sale of or limit the quantities of certain products.

3. Orders

· Ordering implies that you would like to buy the chosen products.

· An order is considered accepted and binding only after its acceptance by Sigmera Wellness and completion of the required payment.

· Please review your order carefully before submitting it since order cancellations may not always be possible after accepting the order.

· Sigmera Wellness reserves the right to accept, amend or cancel an order if needed. In such a case we will attempt to get in touch with you at the provided contact information.

· Order return, exchange and refund is governed by our Refund Policy.

· Products bought via our site can be used for private and household purposes only and cannot be resold or exported.

4. Pricing and Billing

· Product prices, discounts and special offers can be changed without any advance notification.

· The price of the products you ordered is the price indicated when you placed your order.

· Unless stated otherwise, taxes, freight costs, handling charges, customs or import fees may be extra charges.

· Prices listed on our site can vary from the prices of physical stores or other web sites.

· Terms and conditions of special promotions may differ.

· You will ensure that you supply the correct payment and billing details.

· It is confirmed that you have the authorization to use the specified payment method for making purchases.

· All fees regarding product, shipping, handling and taxes shall be paid as per requirement.

5. Shipping and Delivery

· Shipping timeframes are estimates only.

· Delays may be faced due to courier service, customs, weather conditions, technical difficulties or any other reason beyond our control.

· Sigmera Wellness is not liable for any delay in delivery due to such reasons.

· After handing over the product to the delivery partner, shipping risks may transfer to the customer.

6. Intellectual Property

· The website content, our trademark, logo, texts, graphics, pictures, video, sound and reviews of products along with the website design belongs to Sigmera Wellness or respective licensor.

· The website content is provided for personal and non-commercial use only.

· You are not allowed to copy, reproduce, modify, publish, distribute, sell and exploit our website content without written consent.

· The brand names, logos, product names, designs and slogans that we use cannot be used without prior consent.

· Third party trademarks are property of the respective third parties.

7. Optional Tools of Third Parties

· Our website may give you access to the optional tools of third parties on our website.

· We are not liable for these third party tools.

· These tools are available "as is".

· You are solely liable to review the terms of these third party providers for using these tools.

· Use of any other optional tools of third parties that may be added to our site later on will be under these terms.

8. Links of Third Party Websites

· Our website may have links or contents of third party websites.

· We do not have any control over the accuracy, quality, safety or nature of external websites.

·You access third-party websites at your own risk.

· Any claims regarding third party products or services shall be made to the respective third party concerned.

9. Relationship with Shopify

· Our business relies on the platform of Shopify, and this assists us in running our online shop.

· The purchase made from our website is an agreement between you and Sigmera Wellness.

· The responsibility for any product, sale or transaction made directly between you and Sigmera Wellness does not rest upon Shopify.

10. Privacy Policy

· Any personal data collected via the website will be processed under the terms of our Privacy Policy.

· Given that our website is hosted on Shopify, Shopify and some service providers may process your data in order to run and improve the website.

· Your data may also be provided to service providers or partners if required in order to provide our services.

· Further information can be found in our Privacy Policy.

11. Feedback and Reviews

· You can share reviews, suggestions, feedback or any other material with us.

· Your consent to send us feedback gives Sigmera Wellness the rights to use, reproduce, adapt, publish and distribute it for business, service improvement and marketing.

· The content which you share with us should be your property.

· This means that you do not include any unlawful, abusive, misleading, offensive or harmful material in your feedback.

· You alone shall be responsible for the accuracy and legality of the feedback you provide.

· We can remove any material which does not comply with the present terms or applicable laws.

12. Mistakes, Inaccuracies and Omissions

· Sometimes our website could have some typos or incorrect information about the products, prices, offers, availability, shipping costs or delivery dates.

· We may fix these mistakes and amend the information on any occasion.

· When needed we also may amend or cancel an order caused by incorrect information.

13. Prohibited Activities

· You cannot use the website:

· For any illegal or improper purpose.

· In violation of any applicable law or regulation.

· In order to infringe any intellectual property or other rights.

· In order to harass, intimidate, threaten, abuse or injure anyone.

· To provide any false or misleading information.

· To send spam or unsolicited promotions.

· To impersonate any person or entity.

· To upload or transmit viruses, worms or any kind of harmful code.

· To reproduce, extract, resell or commercially exploit the website content without permission.

· To collect or track personal data of another person without authorization.

· To hack, scrape, interfere or circumvent the website security.

· For accessing or extracting information from our website by means of automated systems or tools where such activity is not allowed.

An account will be suspended or terminated if any of these prohibitions are broken.

14. Agents and Automated Access

Where any automated agent, software or system is used in order to access or interact with our website:

· It should clearly identify itself as an automated agent.

· It should comply with all website access requirements.

· It should not conceal or mislead about being an automated agent.

· It should not bypass CAPTCHA, security or access restrictions.

15. Termination

· Our website or service access can be terminated or suspended where necessary, which includes in the case of violations of these Terms.

· Any financial obligations accrued prior to termination will be the responsibility of yours.

· Some clauses like those concerning intellectual property, liability, privacy etc., that are required to stay in effect after termination will stay in effect.

16. Disclaimer of Warranties

· The information available on our website serves only as general information.

· Though we make an effort to keep our information accurate, it does not mean that all of it will be always accurate, complete or free of errors.

· The use of the website and the information contained on it remains your responsibility.

· Our website and products are offered on an “as available” basis, in accordance with relevant laws.

· We do not warrant the uninterrupted, secure, timely and error-free use of the website.

17. Limitation of Liability

In accordance with the relevant laws, Sigmera Wellness, its partners, employees, service providers and affiliates shall have no liability whatsoever for any indirect, incidental, special or consequential damage resulting from your use of our website, services or products, such as loss of profit, revenues, data or other similar damage.

18. Indemnification

You agree to indemnify and hold Sigmera Wellness, Shopify, their partners, employees, service providers and affiliates harmless from all claims, losses and costs which may arise out of:

· Your breach of these Terms.

· Your breach of any law and any third party right.

· Your use of the website or services.

19. Severability

Should any provision of these Terms be held invalid or unenforceable, the remainder of the terms will continue in full force and effect.

20. Waiver and Entire Agreement

· Failure to immediately enforce any provision of these Terms does not constitute a waiver of such rights.

· These Terms and the policies described on the website shall be the entire agreement between you and Sigmera Wellness concerning the use of our Services.

21. Assignment

Neither party may assign any of its rights and obligations under the Terms without the prior written consent of the other party. Sigmera Wellness may assign its rights and obligations as required.

22. Governing Law

These Terms and any other agreement hereunder shall be governed by and construed in accordance with the laws of the jurisdiction in which Sigmera Wellness operates its headquarters.

23. Headings

Headings in these Terms are used only for convenience and shall not affect the construction or interpretation of any provision.

24. Amendment to These Terms

· We may amend or modify these terms from time to time.

· Amended or modified terms will be published on this webpage.

· We may inform our customers about certain amendments if the law demands so.

· Your continuing usage of our website after posting amendments will be considered acceptance of the same.

25. Contact Us

If you have any questions regarding these terms of service, feel free to contact us:

E-mail: sigmerawellness@gmail.com